We ship all over the world!
All international shipping costs will be calculated after your cart is processed. All shipping is provided with tracking details and we will either ship through DHL or Australia Post depending on your location.
Please note, all our return policy details are as follows:
If you are not 100% satisfied with your bag, full refunds will be made within 7 days and once the bag has been returned in perfect and unused condition. No custom items can be returned unless they are damaged prior to receiving. Should the item be faulty, we have a 30 day, from date of delivery, return review, where we will assess the item and discuss your refund. If the bag is damaged after use we can happily repair the item if possible. Faults before use can be returned for a replacement. Please notify us via our email or contact us page within 30 days of receiving your order.
Please note, we are happy to help try and repair your item where possible for up to 6 months. Just email us and we can discuss how to help you!
Stamping returns - if your item has been stamped, you cannot return the item unless it is severely damaged prior to delivery. Any damage to postage cannot be under the responsibility of Honey & Heid and will have to be addressed with your delivery company.
All returns must be received within 10 days of returns and notified within 7 days and all return shipping costs will be covered by the buyer.